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ACCEPT
Application Support Engineer
All Locations 
Type:Full Time
Level:Junior, Mid Level, Senior
About The Role:

Application Support Engineer works as a part of the team to install, administer, monitor, troubleshoot of applications and services, running on Red Hat OpenShift, Core Kubernetes, Docker, Devops platforms, Public, Private, hybrid cloud solutions as well as integrating any other solutions whenever necessary.

APPLY
This position will
  • Have responsibility for all 7/24 Level 2 Operations in a proactive manner for corresponding products and services
  • Administrate Linux, Microsoft OS-based applications servers
  • Install, administrate, monitor, troubleshooting of applications and services, running on Red Hat OpenShift, Core Kubernetes, Docker, Devops platforms
  • Design, Install, administrate, monitor, troubleshooting of applications and services running on Public, Private, HYBRID cloud solutions (such as Red Hat OpenShift, RHEV, VMware, Microsoft Azure, AWS, Google Cloud)
  • Plan and ensure accurate communication with all Stakeholders, issue periodic status and capacity reports
  • Provide after-hours support for emergencies and planned maintenance activities
  • Conduct requirements analysis, prepare technical specifications, and perform POC and tests.
  • Document processes, procedures and operational activities
  • Manage the change management process
  • Manage the maintenance and support processes
  • Manage incident and problem management processes
  • Create the test cases for the applications under their responsibility, when necessary, and conduct such tests
  • Maintain inventory and asset configuration

How do we describe the perfect match?
  • Experience in application operation
  • Minimum 3 years of experience in Red Hat Linux Server operating system and application administration, hardening processes, Python, Ruby, and Shell Scripting
  • Minimum 2 years of experience in on Public, Private, HYBRID cloud operations
  • Minimum 1 years of experience in Red Hat OpenShift, Core Kubernetes, Docker, Devops, Middleware Applications
  • Basic database (MSSQL, Oracle, Kafka vb.) knowledge
  • AWS Certified SysOps Administrator, AWS Certified Solutions Architect, AWS Certified Cloud Practitioner certificates are a plus
  • Microsoft Azure Administrator, Microsoft Azure Architect certificates are a plus
  • RHCE (Red Hat Certified Engineer) certificate is a plus

BENEFITS OF WORKING WITH US

In addition to having the opportunity to grow and be challenged, and to be part of a life, our people enjoy a range of rewarding benefits:
  • Flexible working arrangements, generous personal, parental and cultural leave
  • Competitive remuneration
  • Free and subsidized health and wellbeing services
  • Discounts on a wide range of products and services
  • Career development opportunities
  • A buddy who will guide and accompany you during your onboarding process
  • A great number of online courses and technical trainings that will support your development
  • Personalized development plan for you
  • Using CED & Pass Flight for travelling experience with your family
  • Support payment for childcare

Be Yourself

We value the unique backgrounds, experiences and contributions that each person brings to our team and encourage and celebrate diversity.

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