This position will
- Evaluate the current status of the implemented processes in the environment and report and take necessary actions for optimization
- Define KPIs for each process and monitor overall performance of processes
- Improve the performance of processes aligned with the strategic goals
- Design new processes if necessary and run the required steps to adapt it to the environment
- Define the borders between all process areas and creates the process map for the environment
- Produce RACI matrices for each process and assign the owner of the process
- Negotiate and regulate the conflict areas for the overall process map
- Produce and update all necessary documents such as flowcharts, process maps, procedures etc.
- Report, if indicated, the risks and opportunities of the processes
How do we describe the perfect match?
- Graduation from Computer, Industrial Engineering departments, or Computer Technologies and Information Systems department of universities preferred
- Experience in IT process design and architecture min. 3 years
- Good command of English
- Holding at least one of the industry certificates like COBIT, ITIL
- Research, examination, querying and communication skills
- Knowledge of the Information Technology processes
BENEFITS OF WORKING WITH US
In addition to having the opportunity to grow and be challenged, and to be part of a life, our people enjoy a range of rewarding benefits:
- Flexible working arrangements, generous personal, parental and cultural leave
- Competitive remuneration
- Free and subsidized health and wellbeing services
- Discounts on a wide range of products and services
- Career development opportunities
- A buddy who will guide and accompany you during your onboarding process
- A great number of online courses and technical trainings that will support your development
- Personalized development plan for you
- Using CED & Pass Flight for travelling experience with your family
- Support payment for childcare
Be Yourself
We value the unique backgrounds, experiences and contributions that each person brings to our team and encourage and celebrate diversity.
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